Legal - Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: 25 January 2026
Information We Collect
Personal Information
When you contact us or use our services, we may collect personal information such as:
- Your name and email address
- Company information
- Project requirements and specifications
- Communication preferences
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and browser information
- Pages visited and time spent on our site
- Referring websites
- Device and operating system information
How We Use Your Information
We use the information we collect to:
- Provide and improve our development services
- Communicate with you about projects and updates
- Send relevant information about our services
- Analyze website usage to improve user experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and safety
- With trusted service providers who assist in our operations (under strict confidentiality agreements)
Data Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure data transmission using SSL encryption
- Regular security assessments
- Limited access to personal information
- Secure data storage practices
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Lodge a complaint with relevant authorities
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
International Transfers
Your information may be processed and stored in countries other than South Africa. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: privacy@superstack.co.za
- Website: www.superstack.co.za